Hello,
I want diable "My Queues" in menu Ticekt. I try this one
Navigate in the SysConfig to:
Ticket → Frontend::Agent::Preferences
and disable the widget PreferencesGroups###CustomQueue.
Or set Active to 0 to set the default to unselected.
Unfortunately, this only disabled the option for our users to select queues in the My queues item. Please do not anybody know how to proceed in version 7.xx?
Thank you in advance
I want diable "My Queues" in menu Ticekt. I try this one
Navigate in the SysConfig to:
Ticket → Frontend::Agent::Preferences
and disable the widget PreferencesGroups###CustomQueue.
Or set Active to 0 to set the default to unselected.
Unfortunately, this only disabled the option for our users to select queues in the My queues item. Please do not anybody know how to proceed in version 7.xx?
Thank you in advance
Statistics: Posted by ThinkHead — 02 Jul 2024, 13:59 — Replies 2 — Views 81