Link a new ticket to a FAQ item already at the opening

Masters of service management, I'm racking my brains trying to somehow link a new ticket to a FAQ item already at the opening. I tried the generic attendant and tried a Perl code, both without success. I also didn't find any relevant documentation that would guide me. Does anyone have a light?

Thanks in advance.

Statistics: Posted by Cassoli — 24 May 2024, 14:10 — Replies 1 — Views 26

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