Hello everyone, we upgraded otrs from 5.0.18 to 6.0.40 and now getting following error.
Can someone suggest some solution.
There was an error executing Execute() in Kernel::System::Console::Command::Maint::Stats::Dashboard::Generate: ERROR: OTRS-otrs.Console.pl-Maint::Stats::Dashboard::Generate-xx Perl: 5.34.0 OS: linux Time: Mon Jun 3 05:30:03 2024
Can someone suggest some solution.
There was an error executing Execute() in Kernel::System::Console::Command::Maint::Stats::Dashboard::Generate: ERROR: OTRS-otrs.Console.pl-Maint::Stats::Dashboard::Generate-xx Perl: 5.34.0 OS: linux Time: Mon Jun 3 05:30:03 2024
Code:
OTRS Scheduler Daemon Cron: GenerateDashboardStatsERROR: OTRS-otrs.Console.pl-Maint::Stats::Dashboard::Generate-xx Perl: 5.34.0 OS: linux Time: Mon Jun 3 05:30:03 2024 Message: Can't write '/opt/otrs/var/tmp/CacheFileStorable/Stats/4/3/xxxxxxxxxxxxxxxxxxxxx': Traceback (1113): Module: Kernel::System::Main::FileWrite Line: 501 Module: Kernel::System::Cache::FileStorable::Set Line: 98 Module: Kernel::System::Cache::Set Line: 246 Module: Kernel::System::Stats::StatsGet Line: 290 Module: Kernel::System::Stats::StatsListGet Line: 745 Module: Kernel::System::Console::Command::Maint::Stats::Dashboard::Generate::Run Line: 79 Module: (eval) Line: 461 Module: Kernel::System::Console::BaseCommand::Execute Line: 455 Module: (eval) Line: 145 Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 124 Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 236 Module: (eval) Line: 342 Module: main::Start Line: 342 Module: /opt/otrs/bin/otrs.Daemon.pl Line: 152 Statistics: Posted by beingbaban — 03 Jun 2024, 09:10 — Replies 2 — Views 25