Hi all.
Could you help me to create a dashlet showing only open tickets I (the logged user) created?
Is there a particular value to put in the item key "Attributes" to filter only current user in the [create_by] field or it is necessary something else?
My goal is to give agents a dashlet where there are tickets created on an internal support queue.
Thanks
Could you help me to create a dashlet showing only open tickets I (the logged user) created?
Is there a particular value to put in the item key "Attributes" to filter only current user in the [create_by] field or it is necessary something else?
My goal is to give agents a dashlet where there are tickets created on an internal support queue.
Thanks
Statistics: Posted by rodolfor — 20 Dec 2023, 10:42 — Replies 1 — Views 440