Hi
I am evaluating Znuny 7 and survey model, now the Customer can get survey link after ticket closed, click the link then do the survey.
I want to ask if possbile integrate survey questions into the email body,
This saves the customer the process of clicking a link and then filling out a survey, and the survey results are directly fed back in the email
Just like the picture I provided
I am evaluating Znuny 7 and survey model, now the Customer can get survey link after ticket closed, click the link then do the survey.
I want to ask if possbile integrate survey questions into the email body,
This saves the customer the process of clicking a link and then filling out a survey, and the survey results are directly fed back in the email
Just like the picture I provided
Statistics: Posted by kakadudu321 — 23 Jul 2024, 10:22 — Replies 2 — Views 40