update error from version 6.4.5 to 6.5.9

root@otrs:/opt# su - otrs
$ scripts/MigrateToZnuny6_5.pl

Migration started ...

Checking requirements ...

Requirement check for: Check required Perl version ...
Requirement check for: Check required database version ...
Requirement check for: Check database charset ...
Requirement check for: Check required Perl modules ...
Requirement check for: Check if database has been backed up ...

Did you backup the database? [Y]es/[N]o: Y

Requirement check for: Upgrade database structure ...
Requirement check for: Migrate SysConfig settings ...

Should the SysConfig be migrated? [Y]es/[N]o: Y


Executing tasks ...

Step 1 of 21: Check required Perl version ...
Step 2 of 21: Check required database version ...
Step 3 of 21: Check database charset ...
Step 4 of 21: Check required Perl modules ...
Step 5 of 21: Check if database has been backed up ...
Step 6 of 21: Upgrade database structure ...
Step 7 of 21: Rebuild configuration ...
Step 8 of 21: Migrate SysConfig settings ...
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-10 Perl: 5.30.0 OS: linux Time: Tue Jul 23 15:30:38 2024

Message: EffectiveValue is invalid! Entity value is invalid(open)!

Traceback (9959):
Module: Kernel::System::SysConfig::SettingUpdate Line: 511
Module: Kernel::System::SysConfig::SettingsSet Line: 4730
Module: Kernel::System::SysConfig::Migration::MigrateSysConfigSettings Line: 367
Module: scripts::Migration::Znuny::MigrateSysConfigSettings::Run Line: 224
Module: scripts::Migration::_ExecuteComponent Line: 167
Module: scripts::Migration::Run Line: 77
Module: scripts/MigrateToZnuny6_5.pl Line: 82

ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-10 Perl: 5.30.0 OS: linux Time: Tue Jul 23 15:30:38 2024

Message: EffectiveValue is invalid! Entity value is invalid(open)!

Traceback (9959):
Module: Kernel::System::SysConfig::SettingUpdate Line: 511
Module: Kernel::System::SysConfig::SettingsSet Line: 4730
Module: Kernel::System::SysConfig::Migration::MigrateSysConfigSettings Line: 367
Module: scripts::Migration::Znuny::MigrateSysConfigSettings::Run Line: 224
Module: scripts::Migration::_ExecuteComponent Line: 167
Module: scripts::Migration::Run Line: 77
Module: scripts/MigrateToZnuny6_5.pl Line: 82

ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-10 Perl: 5.30.0 OS: linux Time: Tue Jul 23 15:30:38 2024

Message: Setting Ticket::Frontend::AgentTicketNoteToLinkedTicket###LinkedTicketStateDefault Effective value is not correct: Entity value is invalid(open)!

Traceback (9959):
Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3487
Module: Kernel::System::SysConfig::SettingsSet Line: 4741
Module: Kernel::System::SysConfig::Migration::MigrateSysConfigSettings Line: 367
Module: scripts::Migration::Znuny::MigrateSysConfigSettings::Run Line: 224
Module: scripts::Migration::_ExecuteComponent Line: 167
Module: scripts::Migration::Run Line: 77
Module: scripts/MigrateToZnuny6_5.pl Line: 82

Step 9 of 21: Migrate DBCRUD UUID columns ...
Calendar::Plugin: Column dbcrud_uuid in table calendar_appointment_plugin...
Column already exists
OAuth2Token: Column dbcrud_uuid in table oauth2_token...
Column already exists
OAuth2TokenConfig: Column dbcrud_uuid in table oauth2_token_config...
Column already exists
Step 10 of 21: Migrate dynamic fields ...
Step 11 of 21: Migrate notification events ...
Step 12 of 21: Integrate Znuny-NoteToLinkedTicket ...
ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-10 Perl: 5.30.0 OS: linux Time: Tue Jul 23 15:30:39 2024

Message: Setting Ticket::Frontend::AgentTicketNoteToLinkedTicket###LinkedTicketStateDefault Effective value is not correct: Entity value is invalid(open)!

Traceback (9959):
Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3487
Module: Kernel::System::SysConfig::SettingsSet Line: 4741
Module: scripts::Migration::Znuny::IntegrateZnunyNoteToLinkedTicket::_ArticleActionConfigAdd Line: 60
Module: scripts::Migration::Znuny::IntegrateZnunyNoteToLinkedTicket::Run Line: 33
Module: scripts::Migration::_ExecuteComponent Line: 167
Module: scripts::Migration::Run Line: 77
Module: scripts/MigrateToZnuny6_5.pl Line: 82




Not possible to complete migration. Check previous messages for more information.

Statistics: Posted by vskoropada — 23 Jul 2024, 14:35 — Replies 0 — Views 17

---