Hi,
We have the following problem. If we receive a ticket with a Teams invitation, we can see the meeting ID, the link to join etc., but not the day and time when the meeting starts. Unfortunately, the ticket does not contain any information in Znuny from which I could get this information (no attachment, nothing).
Is there any way I can display this information inside the ticket? If not i always have to ask the sender to send the email again to a regular Mailbox.
Thank you and best regards
Sebastian
We have the following problem. If we receive a ticket with a Teams invitation, we can see the meeting ID, the link to join etc., but not the day and time when the meeting starts. Unfortunately, the ticket does not contain any information in Znuny from which I could get this information (no attachment, nothing).
Is there any way I can display this information inside the ticket? If not i always have to ask the sender to send the email again to a regular Mailbox.
Thank you and best regards
Sebastian
Statistics: Posted by skoesters — 30 Jul 2024, 15:07 — Replies 4 — Views 35