Hi,
we have one customer that sends s/mime Mails. Because of that those tickets are uncomfortable to view in our current otrs installation.
Since we are now moving from otrs to Znuny (6.5.10 LTS running on Alma Linux 9) i configured s/mime in Znuny. I am at a point where the GUI tells me that at least everthing is configured without issues.
I now asked the customer to send a Test mail.
What i now see inside the ticket (and where i have no idea how to deal with that and also was not able to find anything) is this:
"Signed:OpenSSL: Verification failure ;invalid digest;signature failure;signature failure"
My hope is, that i can get some hints here.
Thank you and best regards
Sebastian
we have one customer that sends s/mime Mails. Because of that those tickets are uncomfortable to view in our current otrs installation.
Since we are now moving from otrs to Znuny (6.5.10 LTS running on Alma Linux 9) i configured s/mime in Znuny. I am at a point where the GUI tells me that at least everthing is configured without issues.
I now asked the customer to send a Test mail.
What i now see inside the ticket (and where i have no idea how to deal with that and also was not able to find anything) is this:
"Signed:OpenSSL: Verification failure ;invalid digest;signature failure;signature failure"
My hope is, that i can get some hints here.
Thank you and best regards
Sebastian
Statistics: Posted by skoesters — 02 Aug 2024, 16:29 — Replies 0 — Views 10