Hello,
I am not that familiar with znuny and we recently setup OTRS 6.5.9. I ran into issues doing the migration and would appreciate some help. When I try to execute the following command, I get the errors below:
Thank you for your help.
I am not that familiar with znuny and we recently setup OTRS 6.5.9. I ran into issues doing the migration and would appreciate some help. When I try to execute the following command, I get the errors below:
Code:
[znuny@rt ~]$ scripts/MigrateToZnuny7_0.pl Can't locate Kernel/Config/Files/ZZZAAuto.pm in @INC (you may need to install the Kernel::Config::Files::ZZZAAuto module) (@INC contains: /opt/znuny/Custom /opt/znuny/Kernel/cpan-lib /opt/znuny /usr/share/perl5/vendor_perl/Text /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /opt/znuny/Kernel/Config/Defaults.pm line 1984.Can't locate Kernel/Config/Files/ZZZAAuto.pm in @INC (you may need to install the Kernel::Config::Files::ZZZAAuto module) (@INC contains: /opt/znuny/Custom /opt/znuny/Kernel/cpan-lib /opt/znuny /usr/share/perl5/vendor_perl/Text /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /opt/znuny/Kernel/Config/Defaults.pm line 1984. Migration started ... Can't locate Kernel/Config/Files/ZZZAAuto.pm in @INC (you may need to install the Kernel::Config::Files::ZZZAAuto module) (@INC contains: /opt/znuny/Custom /opt/znuny/Kernel/cpan-lib /opt/znuny /usr/share/perl5/vendor_perl/Text /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /opt/znuny/Kernel/Config/Defaults.pm line 1984. Checking requirements ... Requirement check for: Check required Perl version ... Requirement check for: Check required database version ... Requirement check for: Check database charset ... Requirement check for: Check database default storage engine ... Requirement check for: Check required Perl modules ... Requirement check for: Check if database has been backed up ... Did you backup the database? [Y]es/[N]o: Y Requirement check for: Upgrade database structure ... Requirement check for: Migrate SysConfig settings ... Should the SysConfig be migrated? [Y]es/[N]o: Y Executing tasks ... Step 1 of 22: Check required Perl version ... Step 2 of 22: Check required database version ... Step 3 of 22: Check database charset ... Step 4 of 22: Check database default storage engine ... Step 5 of 22: Check required Perl modules ... Step 6 of 22: Check if database has been backed up ... Step 7 of 22: Upgrade database structure ... Step 8 of 22: Rebuild configuration ...Can't locate Kernel/Config/Files/ZZZAAuto.pm in @INC (you may need to install the Kernel::Config::Files::ZZZAAuto module) (@INC contains: /opt/znuny/Custom /opt/znuny/Kernel/cpan-lib /opt/znuny /usr/share/perl5/vendor_perl/Text /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /opt/znuny/Kernel/Config/Defaults.pm line 1984. Step 9 of 22: Migrate SysConfig settings ...Can't locate Kernel/Config/Files/ZZZAAuto.pm in @INC (you may need to install the Kernel::Config::Files::ZZZAAuto module) (@INC contains: /opt/znuny/Custom /opt/znuny/Kernel/cpan-lib /opt/znuny /usr/share/perl5/vendor_perl/Text /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /opt/znuny/Kernel/Config/Defaults.pm line 1984.Can't locate Kernel/Config/Files/ZZZAAuto.pm in @INC (you may need to install the Kernel::Config::Files::ZZZAAuto module) (@INC contains: /opt/znuny/Custom /opt/znuny/Kernel/cpan-lib /opt/znuny /usr/share/perl5/vendor_perl/Text /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /opt/znuny/Kernel/Config/Defaults.pm line 1984.ERROR: Znuny-znuny.Console.pl-Maint::Database::Check-10 Perl: 5.26.3 OS: linux Time: Wed Aug 21 08:25:57 2024 Message: Can't locate Kernel/Config/Files/ZZZAAuto.pm in @INC (you may need to install the Kernel::Config::Files::ZZZAAuto module) (@INC contains: /opt/znuny/Custom /opt/znuny/Kernel/cpan-lib /opt/znuny /usr/share/perl5/vendor_perl/Text /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at /opt/znuny/Kernel/System/Main.pm line 86. Traceback (6018): Module: Kernel::System::SysConfig::Migration::MigrateSysConfigSettings Line: 167 Module: scripts::Migration::Znuny::MigrateSysConfigSettings::Run Line: 226 Module: scripts::Migration::_ExecuteComponent Line: 166 Module: scripts::Migration::Run Line: 76 Module: scripts/MigrateToZnuny7_0.pl Line: 82 Step 10 of 22: Migrate DBCRUD UUID columns ... Calendar::Plugin: Column dbcrud_uuid in table calendar_appointment_plugin... Column already exists OAuth2Token: Column dbcrud_uuid in table oauth2_token... Column already exists OAuth2TokenConfig: Column dbcrud_uuid in table oauth2_token_config... Column already exists Step 11 of 22: Migrate dynamic fields ... Step 12 of 22: Migrate notification events ... Step 13 of 22: Integrate Znuny-NoteToLinkedTicket ...ERROR: Znuny-znuny.Console.pl-Maint::Database::Check-10 Perl: 5.26.3 OS: linux Time: Wed Aug 21 08:25:58 2024 Message: Settings must be array with data! Traceback (6018): Module: Kernel::System::SysConfig::SettingsSet Line: 4640 Module: scripts::Migration::Znuny::IntegrateZnunyNoteToLinkedTicket::_ArticleActionConfigAdd Line: 61 Module: scripts::Migration::Znuny::IntegrateZnunyNoteToLinkedTicket::Run Line: 34 Module: scripts::Migration::_ExecuteComponent Line: 166 Module: scripts::Migration::Run Line: 76 Module: scripts/MigrateToZnuny7_0.pl Line: 82 Not possible to complete migration. Check previous messages for more information.
Statistics: Posted by hotkimchee — 21 Aug 2024, 18:48 — Replies 4 — Views 78