split ticket do not attach files if size > 4MB

Hi all.
When I split a ticket in a new phone ticket, if the attachments of original ticket are > 4MB, the attachments are not copied to the splitted ticket.
There is some parameter to control this?

Thanks
rod

Statistics: Posted by rodolfor — 30 Nov 2023, 17:31 — Replies 5 — Views 577

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