Hi
OTRS 5
We need suggestion / expert to resolve the issue.
OTRS is generating the duplicate cases, when a email with strange character are received. When we delete or move the email from mail Q, its get resolve.
Please guide.
OTRS 5
We need suggestion / expert to resolve the issue.
OTRS is generating the duplicate cases, when a email with strange character are received. When we delete or move the email from mail Q, its get resolve.
Please guide.
Statistics: Posted by kamleshpk — 24 Sep 2024, 15:59 — Replies 0 — Views 125