Hi.
My name is Emanuele and my English is very poor, I apologize for this.
I've search for error "Browser too old" on this comunity and I found many comands that helped me fixing this issue (thank you all for this!)
On the first time this error appeared I ran theese commands:
This happend on December, the issue was solved but after 2 weeks, on monday morning, the error had returned, ran same comands, issue fixed...
So, how can i check what is the cause of this problem or how can I "protect" OTRS from being broken by other operations such as Backups or Updates?
My name is Emanuele and my English is very poor, I apologize for this.
I've search for error "Browser too old" on this comunity and I found many comands that helped me fixing this issue (thank you all for this!)
On the first time this error appeared I ran theese commands:
Code:
# Stop servicessudo suetc/init.d/cron stop/etc/init.d/postfix stop/etc/init.d/apache2 stop# Stop OTRSsudo su otrscd /opt/otrs/bin/Cron.sh stopbin/otrs.Daemon.pl stop#Setting permissions/opt/znuny-6.5.2/bin/otrs.SetPermissions.pl#Recreate symlinkrm /opt/otrsln -s /opt/znuny-6.5.2 /opt/otrs#Check modules/opt/otrs/bin/otrs.CheckModules.pl –allapt-get install -y libcpan-audit-perl#Setting permissions/opt/znuny-6.5.2/bin/otrs.SetPermissions.pl#Update packages/opt/otrs/bin/otrs.Console.pl Admin::Package::UpgradeAll/opt/otrs/bin/otrs.Console.pl Admin::Package::Reinstall FAQ#Reabuild and cleanup/opt/otrs/bin/otrs.Console.pl Admin::Config::Update --setting-name Ticket::SearchIndexModule --value "Kernel::System::Ticket::ArticleSearchIndex::DB"/opt/otrs/bin/otrs.Console.pl Maint::Config::Rebuild --cleanup#Restart servicessudo su/etc/init.d/cron start/etc/init.d/postfix start/etc/init.d/apache2 start#Restarti OTRSsu otrscd /opt/otrsbin/otrs.Daemon.pl startbin/Cron.sh startSo, how can i check what is the cause of this problem or how can I "protect" OTRS from being broken by other operations such as Backups or Updates?
Statistics: Posted by needmorecoffee — 30 Jan 2024, 13:25 — Replies 0 — Views 25