Hello!
I would like to ask for new behavior of Znuny 7.1.3.
In older versions, like 6.x on ticket zoom screen we could see ticket metadata on ticket informations widget (right upper side of ticket zoom). For instance informations like: owner, responsible and accounted time.
In Znuny 7.1.3 i have observed some new behavior and would like to ask why this happened. Sometimes ticket informations in ticket zoom are presented just like in 6.x on ticket informations widget, but sometimes (don't know why) these informations aren't presented there, but in article details instead. Can somebody explain?
Screenshot with article details please find attached.
Daniel
I would like to ask for new behavior of Znuny 7.1.3.
In older versions, like 6.x on ticket zoom screen we could see ticket metadata on ticket informations widget (right upper side of ticket zoom). For instance informations like: owner, responsible and accounted time.
In Znuny 7.1.3 i have observed some new behavior and would like to ask why this happened. Sometimes ticket informations in ticket zoom are presented just like in 6.x on ticket informations widget, but sometimes (don't know why) these informations aren't presented there, but in article details instead. Can somebody explain?
Screenshot with article details please find attached.
Daniel
Statistics: Posted by lis9 — 27 Jan 2025, 11:43 — Replies 0 — Views 21