Migration from OTRS Znuny

Hi,

We have running OTRS 6.0.4 which we installed from source, therefore it making difficulty to upgrade with the rpm.

I installed new server (Znuny 7.1) via rpm and would like to migrate my OTRS data to my new system.

Beside of copying templates and customer skins, the main chalange is the DB.

Plesae advice on best option (I'm thinking of duplicate my exiting server, upgrade to latest (the new copied server), and dump/restore on new server).

Thanks,

Koby

Statistics: Posted by kobylevy — 27 Feb 2025, 08:44 — Replies 3 — Views 137

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