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Javascript API to access ticket and articles in AgentTicketZoom

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Hello Developers,

I am trying to integrate some javascript features into znuny, but I am struggeling to deal with the backend data in the frontend.

E.g. I would like to access the ticket details and article details in the AgentTicketZoom, but I did not find a common way.
Since I assume there is the issue already solved in js, where shall I take a look how to re-use existing js code?

I assume that the .tt Data Hash/Object is somehow already mapped to js, but did not find it.
Can someone show me a sample how to use it?

What would be the alternative? to re-call again the REST api of znuny and re-access the data, which was already loaded?

Statistics: Posted by hkais — 03 Apr 2025, 10:35 — Replies 0 — Views 292



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