Hello,
We're looking to track the duration of each action on tickets by recording the working time. Currently, we achieve this through accounted time.
Our goal is to capture both the start and end times for each note to calculate the total working time. Additionally, we need to save the start and end times of each processing step for reference.
If anyone has a solution for this, we'd greatly appreciate your help.
Thank you.
We're looking to track the duration of each action on tickets by recording the working time. Currently, we achieve this through accounted time.
Our goal is to capture both the start and end times for each note to calculate the total working time. Additionally, we need to save the start and end times of each processing step for reference.
If anyone has a solution for this, we'd greatly appreciate your help.
Thank you.
Statistics: Posted by cuthbertdavies — 01 Mar 2024, 11:38 — Replies 1 — Views 105