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ACL - configure dynamic field values visible depends on queues.

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Hi,

I have a problem with configuring ACL in Znuny. I have dynamic field "CloseCategory" in this dynamic field are values "x", "y", "z", "a", "b", "c".

Dynamic field "CloseCategory" is visible for all queues. I tried create new ACL for assign "x", "y", "z" values for queue ServiceDesk and "a", "b", "c" for queue HelpDesk. Unfortunately ACL what I maked isn't working.

For example ACL configured for queue SD (ServiceDesk):
Image

Please tell me what I doing wrong with this. Anothers ACL's I created similarly - working properly.

Statistics: Posted by plkko — 06 Mar 2024, 11:05 — Replies 1 — Views 20



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