otrs/znuny directory ownership

For older version of otrs, we generally run below command to set user and group to www-data
/opt/otrs/bin/otrs.SetPermissions.pl --otrs-user=www-data --web-group=www-data

But shouldnt it be user as otrs and group as www-data?

I tried to have both scenarios and otrs is working but just wanted to have expert opinion.

Also, when we restored backup in otrs 5.0.18, owner was otrs and group 48. what does 48 signifies?

Statistics: Posted by beingbaban — 12 Jun 2024, 09:25 — Replies 0 — Views 8

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