Hey Guys,
i tried to add a dynamic field to the AgentTicketZoom in addition to the Ticket-Information. Unfortunatly, it wont show up. I added a field "Dynamic Fields" and set it to valid. After that, I assigned it to to AgentTicketZoom, OverviewMedium, OverviewPreview and OverviewSmall. I also check the Sysconfig at Ticket::Frontend::AgentTicketZoom###DynamicField and set my field to activate. But it wont show up in the Ticket-Information. Do I missed some improtant step?
Kind regards
Dietrich
i tried to add a dynamic field to the AgentTicketZoom in addition to the Ticket-Information. Unfortunatly, it wont show up. I added a field "Dynamic Fields" and set it to valid. After that, I assigned it to to AgentTicketZoom, OverviewMedium, OverviewPreview and OverviewSmall. I also check the Sysconfig at Ticket::Frontend::AgentTicketZoom###DynamicField and set my field to activate. But it wont show up in the Ticket-Information. Do I missed some improtant step?
Kind regards
Dietrich
Statistics: Posted by Dietrich1337 — 12 Jun 2024, 12:11 — Replies 1 — Views 31