Hi,
I recently migrated an OTRS 4 install to Znuny 6.5.10, including upgrading from Ubuntu 16 to 22.04 - was an internal system used by staff.
Everything went fairly smoothly, but one error has cropped up and I can't for the life of me figure it out.
When you go to "dashboard" the page loads fine, no errors are shown on the page or in the Dev console (F12). However, the apache log records the following:
It doesn't appear to affect the operation of the ticketing system, I'd like to resolve it to prevent the log file getting needlessly filled up - and it could be impacting performance overall?
Daemon SummaryUpgrade Packages Checking Modules List Invalid Settings System Cleanup Export Config
From reading the upgrade path from 4 to 6 I noticed there were several significant changes. I went checked the docs, https://doc.znuny.org/znuny_lts/release ... stall.html, and ran the commands to install the modules.
Copied over the latest /opt/otrs/scripts/apache2-httpd.include.conf file to Apache to make sure it has the correct version.
Unfortunately the error persists!
I recently migrated an OTRS 4 install to Znuny 6.5.10, including upgrading from Ubuntu 16 to 22.04 - was an internal system used by staff.
Everything went fairly smoothly, but one error has cropped up and I can't for the life of me figure it out.
When you go to "dashboard" the page loads fine, no errors are shown on the page or in the Dev console (F12). However, the apache log records the following:
Code:
ERROR: OTRS-CGI-10 Perl: 5.34.0 OS: linux Time: Mon Sep 2 09:09:46 2024 Message: Need module! RemoteAddress: 192.168.0.2 RequestURI: /otrs/index.pl?Action=AgentDashboard Traceback (1880345): Module: Kernel::System::Main::Require Line: 77 Module: Kernel::Modules::AgentDashboardCommon::_Element Line: 910 Module: Kernel::Modules::AgentDashboardCommon::Run Line: 629 Module: Kernel::System::Web::InterfaceAgent::Run Line: 1144 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 39 Module: (eval) (v1.99) Line: 207 Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 Module: ModPerl::Registry::handler (v1.99) Line: 32ERROR: OTRS-CGI-10 Perl: 5.34.0 OS: linux Time: Mon Sep 2 09:09:46 2024 Message: Need module! RemoteAddress: 192.168.0.2 RequestURI: /otrs/index.pl?Action=AgentDashboard Traceback (1880345): Module: Kernel::System::Main::Require Line: 77 Module: Kernel::Modules::AgentDashboardCommon::_Element Line: 910 Module: Kernel::Modules::AgentDashboardCommon::Run Line: 629 Module: Kernel::System::Web::InterfaceAgent::Run Line: 1144 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 39 Module: (eval) (v1.99) Line: 207 Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 Module: ModPerl::Registry::handler (v1.99) Line: 32
Daemon Summary
Code:
su -c "/opt/otrs/bin/otrs.Console.pl Maint::Daemon::Summary" -s /bin/bash otrs
Code:
Gathering summary for all daemons... System configuration sync: Daemon is active. Tasks to be executed in future: There are currently no tasks to be executed in future. Recurrent cron tasks: +---------------------------------+---------------------+-------------+---------------+---------------------+ | Name | Last Execution | Last Status | Last Duration | Next Execution | +---------------------------------+---------------------+-------------+---------------+---------------------+ | ArticleSearchIndexRebuild | 2024-09-02 09:14:00 | Success | < 1 Second | 2024-09-02 09:15:00 | | CalendarTicketCreate | 2024-09-02 09:14:00 | Success | < 1 Second | 2024-09-02 09:16:00 | | CalendarTicketCreateCleanup | 2024-09-02 03:00:00 | Success | < 1 Second | 2024-09-03 03:00:00 | | CommunicationLogDelete | 2024-09-02 04:00:00 | Success | < 1 Second | 2024-09-03 04:00:00 | | ConfigurationDeploymentCleanup | 2024-09-01 01:40:00 | Success | 3.0 Second(s) | 2024-09-08 01:40:00 | | CoreCacheCleanup | 2024-09-01 01:20:00 | Success | 8.2 Minute(s) | 2024-09-08 01:20:00 | | EscalationCheck | 2024-09-02 09:10:00 | Success | 1.0 Second(s) | 2024-09-02 09:15:00 | | GenerateDashboardStats | 2024-09-02 09:05:00 | Success | 3.0 Second(s) | 2024-09-02 10:05:00 | | GenericInterfaceDebugLogCleanup | 2024-09-02 04:02:00 | Success | < 1 Second | 2024-09-03 04:02:00 | | ITSMChangesCheck | 2024-09-02 09:10:00 | Success | 1.0 Second(s) | 2024-09-02 09:20:00 | | LoaderCacheDelete | 2024-09-01 01:30:00 | Success | 1.0 Second(s) | 2024-09-08 01:30:00 | | MailAccountFetch | 2024-09-02 09:10:00 | Success | 8.0 Second(s) | 2024-09-02 09:20:00 | | MailQueueSend | 2024-09-02 09:14:00 | Success | < 1 Second | 2024-09-02 09:15:00 | | RebuildEscalationIndex | 2024-09-02 09:12:00 | Success | < 1 Second | 2024-09-02 09:16:00 | | RenewCustomerSMIMECertificates | 2024-09-02 03:02:00 | Success | < 1 Second | 2024-09-03 03:02:00 | | SessionDeleteExpired | 2024-09-02 07:55:00 | Success | < 1 Second | 2024-09-02 09:55:00 | | SpoolMailsReprocess | 2024-09-02 01:10:00 | Success | 1.0 Second(s) | 2024-09-03 01:10:00 | | SupportDataCollectAsynchronous | 2024-09-02 09:01:00 | Success | < 1 Second | 2024-09-02 10:01:00 | | TicketAcceleratorRebuild | 2024-09-02 02:01:00 | Success | < 1 Second | 2024-09-03 02:01:00 | | TicketDraftDeleteExpired | 2024-09-02 08:55:00 | Success | < 1 Second | 2024-09-02 09:55:00 | | TicketNumberCounterCleanup | 2024-09-02 09:10:00 | Success | 1.0 Second(s) | 2024-09-02 09:20:00 | | TicketPendingCheck | 2024-09-02 07:45:00 | Success | 1.0 Second(s) | 2024-09-02 09:45:00 | | TicketUnlockTimeout | 2024-09-02 08:35:00 | Success | < 1 Second | 2024-09-02 09:35:00 | | WebUploadCacheCleanup | 2024-09-02 08:46:00 | Success | < 1 Second | 2024-09-02 09:46:00 | | ReindexSMIMECertificates | 2024-09-02 03:02:00 | Success | < 1 Second | 2024-09-03 03:02:00 | +---------------------------------+---------------------+-------------+---------------+---------------------+ Recurrent generic agent tasks: +---------------------------------------------------+---------------------+-------------+---------------+---------------------+ | Name | Last Execution | Last Status | Last Duration | Next Execution | +---------------------------------------------------+---------------------+-------------+---------------+---------------------+ | Archive tickets | 2024-09-02 02:00:00 | Success | 3.0 Second(s) | 2024-09-03 02:00:00 | | Close stock tickets | 2024-09-02 01:00:00 | Success | < 1 Second | 2024-09-03 01:00:00 | | Delete tickets from the Junk queue after 2 months | 2024-09-02 01:00:00 | Success | < 1 Second | 2024-09-03 01:00:00 | +---------------------------------------------------+---------------------+-------------+---------------+---------------------+ Unhandled Worker Tasks: There are currently no tasks waiting to be executed. Handled Worker Tasks: There are currently no tasks being executed.Done.
Code:
su -c "bin/otrs.Console.pl Admin::Package::UpgradeAll" -s /bin/bash otrs
Code:
Fetching online repositories... Freebie Features... Done Znuny Open Source Add-ons... Done Znuny::ITSM... Done Znuny::ITSM Bundle... DoneUpgrading installed packages... All installed packages are already at their latest versions.Done.
Code:
/opt/otrs/bin/otrs.CheckModules.pl --all
Code:
o Apache::DBI......................ok (v1.12) o Apache2::Reload..................ok (v0.13) o Archive::Tar.....................ok (v2.38) o Archive::Zip.....................ok (v1.68) o Authen::SASL.....................ok (v2.16) o CPAN::Audit......................ok (v0.15) o Crypt::Eksblowfish::Bcrypt.......ok (v0.009) o Crypt::JWT.......................ok (v0.035) o Crypt::OpenSSL::X509.............ok (v2.0.1) o CSS::Minifier::XS................ok (v0.13) o Data::UUID.......................ok (v1.0602) o Date::Format.....................ok (v2.24) o DateTime.........................ok (v1.55) o DateTime::TimeZone.............ok (v2.51) o DBI..............................ok (v1.643) o DBD::mysql.......................ok (v4.050) o DBD::ODBC........................Not installed! To install, you can use: 'apt-get install -y libdbd-odbc-perl'. (optional - Required to connect to a MS-SQL database.) o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.) o DBD::Pg..........................Not installed! To install, you can use: 'apt-get install -y libdbd-pg-perl'. (optional - Required to connect to a PostgreSQL database.) o Digest::SHA......................ok (v6.02) o Encode::HanExtra.................ok (v0.23) o Excel::Writer::XLSX..............ok (v0.95) o Hash::Merge......................ok (v0.302) o iCal::Parser.....................ok (v1.21) o IO::Socket::SSL..................ok (v2.074) o JavaScript::Minifier::XS.........ok (v0.15) o Jq...............................ok (v0.01) o JSON::XS.........................ok (v4.03) o List::Util::XS...................ok (v1.55) o LWP::UserAgent...................ok (v6.53) o Mail::IMAPClient.................ok (v3.43) o IO::Socket::SSL................ok (v2.074) o Authen::NTLM...................ok (v1.09) o ModPerl::Util....................ok (v2.000012) o Moo..............................ok (v2.005004) o Net::DNS.........................ok (v1.33) o Net::LDAP........................ok (v0.68) o Net::LDAP::Constant..............ok (v0.24) o Net::SMTP........................ok (v3.13) o Spreadsheet::XLSX................ok (v0.17) o Template.........................ok (v2.27) o Template::Stash::XS..............ok (undef) o Text::Diff::FormattedHTML........ok (v0.08) o Text::CSV_XS.....................ok (v1.47) o Time::HiRes......................ok (v1.9767) o Time::Piece......................ok (v1.3401) o XML::LibXML......................ok (v2.0134) o XML::LibXSLT.....................ok (v1.99) o XML::Parser......................ok (v2.46) o YAML::XS.........................ok (v0.83)Bundled modules: o Algorithm::Diff..................ok (v1.1903) o Apache::DBI......................ok (v1.12) o CGI..............................ok (v4.36) o CSS::Minifier....................ok (v0.01) o Class::Inspector.................ok (v1.31) o Crypt::PasswdMD5.................ok (v1.40) o Crypt::Random::Source............ok (v0.14) o Email::Valid.....................ok (v1.202) o Encode::Locale...................ok (v1.05) o Exporter::Tiny...................ok (v1.002001) o IO::Interactive..................ok (v1.022) o JSON.............................ok (v2.94) o JSON::PP.........................ok (v2.27203) o JavaScript::Minifier.............ok (v1.15) o LWP..............................ok (v6.53) o Linux::Distribution..............ok (v0.23) o Locale::Codes....................ok (v3.52) o MIME::Tools......................ok (v5.509) o Mail::Address....................ok (v2.18) o Mail::Internet...................ok (v2.18) o Math::Random::ISAAC..............ok (v1.004) o Math::Random::Secure.............ok (v0.080001) o Module::Find.....................ok (v0.15) o Module::Refresh..................ok (v0.17) o Moo..............................ok (v2.005004) o Mozilla::CA......................ok (v20211001) o Net::HTTP........................ok (v6.17) o Net::IMAP::Simple................ok (v1.2209) o Net::SSLGlue.....................ok (v1.058) o PDF::API2........................ok (v2.033) o SOAP::Lite.......................ok (v1.20) o Sisimai..........................ok (vv4.25.16) o Sys::Hostname::Long..............ok (v1.5) o Text::CSV........................ok (v1.95) o Text::Diff.......................ok (v1.44) o Types::TypeTiny..................ok (v1.010000) o URI..............................ok (v1.71) o YAML.............................ok (v1.23) o namespace::clean.................ok (v0.27) o parent...........................ok (v0.236)
Code:
su -c "bin/otrs.Console.pl Admin::Config::ListInvalid" -s /bin/bash otrs
Code:
All settings are valid.
Code:
su -c "bin/otrs.Console.pl Maint::Config::Rebuild --cleanup" -s /bin/bash otrs
Code:
Rebuilding the system configuration...Done.
Code:
---Modified: AgentLoginLogo: ChangeBy: 30 ChangeTime: 2024-08-22 20:49:55 CreateBy: 30 CreateTime: 2024-08-22 20:31:55 DefaultID: 31 EffectiveValue: StyleHeight: 400px URL: '' IsDirty: 0 IsValid: 1 ModifiedID: '13' Name: AgentLoginLogo ResetToDefault: 0 SettingUID: Modified1320240822204955 TargetUserID: ~ UserModificationActive: 0 AgentLogo: ChangeBy: 30 ChangeTime: 2024-08-22 20:25:51 CreateBy: 30 CreateTime: 2024-08-22 20:25:51 DefaultID: 32 EffectiveValue: StyleHeight: 55px StyleRight: 15px StyleTop: 24px StyleWidth: 265px URL: skins/Agent/default/img/logo.png IsDirty: 0 IsValid: 1 ModifiedID: '12' Name: AgentLogo ResetToDefault: 0 SettingUID: Modified1220240822202551 TargetUserID: ~ UserModificationActive: 0 CustomerHeadline: ChangeBy: 30 ChangeTime: 2024-08-27 11:44:54 CreateBy: 30 CreateTime: 2024-08-27 11:44:54 DefaultID: 181 EffectiveValue: HelpDeskMan IsDirty: 0 IsValid: 1 ModifiedID: '21' Name: CustomerHeadline ResetToDefault: 0 SettingUID: Modified2120240827114454 TargetUserID: ~ UserModificationActive: 0 Daemon::SchedulerTaskWorker::NotificationRecipientEmail: ChangeBy: 30 ChangeTime: 2024-08-27 12:43:47 CreateBy: 30 CreateTime: 2024-08-27 12:13:46 DefaultID: 278 EffectiveValue: otrs-admin@example.com IsDirty: 0 IsValid: 1 ModifiedID: '23' Name: Daemon::SchedulerTaskWorker::NotificationRecipientEmail ResetToDefault: 0 SettingUID: Modified2320240827124347 TargetUserID: ~ UserModificationActive: 0 DashboardBackend###0398-FAQ-LastChange: ChangeBy: 1 ChangeTime: 2024-08-22 17:29:45 CreateBy: 1 CreateTime: 2024-08-22 17:29:45 DefaultID: 2004 EffectiveValue: Group: faq IsDirty: 0 IsValid: 1 ModifiedID: '6' Name: DashboardBackend###0398-FAQ-LastChange ResetToDefault: 0 SettingUID: Modified620240822172945 TargetUserID: ~ UserModificationActive: 0 DashboardBackend###0399-FAQ-LastCreate: ChangeBy: 1 ChangeTime: 2024-08-22 17:29:45 CreateBy: 1 CreateTime: 2024-08-22 17:29:45 DefaultID: 2005 EffectiveValue: Group: faq IsDirty: 0 IsValid: 1 ModifiedID: '7' Name: DashboardBackend###0399-FAQ-LastCreate ResetToDefault: 0 SettingUID: Modified720240822172945 TargetUserID: ~ UserModificationActive: 0 FAQ::ApprovalGroup: ChangeBy: 1 ChangeTime: 2024-08-22 17:29:45 CreateBy: 1 CreateTime: 2024-08-22 17:29:45 DefaultID: 2009 EffectiveValue: faq_approval IsDirty: 0 IsValid: 1 ModifiedID: '8' Name: FAQ::ApprovalGroup ResetToDefault: 0 SettingUID: Modified820240822172945 TargetUserID: ~ UserModificationActive: 0 FAQ::ApprovalTicketType: ChangeBy: 1 ChangeTime: 2024-08-22 17:53:49 CreateBy: 1 CreateTime: 2024-08-22 17:53:49 DefaultID: 2016 EffectiveValue: Service Request IsDirty: 0 IsValid: 1 ModifiedID: '9' Name: FAQ::ApprovalTicketType ResetToDefault: 0 SettingUID: Modified920240822175349 TargetUserID: ~ UserModificationActive: 0 OTRSTimeZone: ChangeBy: 1 ChangeTime: 2024-08-22 15:02:51 CreateBy: 1 CreateTime: 2024-08-22 15:02:51 DefaultID: 942 EffectiveValue: Europe/London IsDirty: 0 IsValid: 1 ModifiedID: '1' Name: OTRSTimeZone ResetToDefault: 0 SettingUID: Modified120240822150251 TargetUserID: ~ UserModificationActive: 0 OpenMainMenuOnHover: ChangeBy: 30 ChangeTime: 2024-08-30 11:01:37 CreateBy: 30 CreateTime: 2024-08-30 11:01:37 DefaultID: 944 EffectiveValue: '1' IsDirty: 1 IsValid: 1 ModifiedID: '29' Name: OpenMainMenuOnHover ResetToDefault: 0 SettingUID: Modified2920240830110137 TargetUserID: ~ UserModificationActive: 0 Package::RepositoryList: ChangeBy: 1 ChangeTime: 2024-08-22 19:10:04 CreateBy: 1 CreateTime: 2024-08-22 19:09:55 DefaultID: 973 EffectiveValue: - AuthHeaderKey: '' AuthHeaderValue: '' Name: Znuny::ITSM Bundle URL: https://download.znuny.org/releases/itsm/bundle6x/ - AuthHeaderKey: '' AuthHeaderValue: '' Name: Znuny::ITSM URL: https://download.znuny.org/releases/itsm/packages6x/ IsDirty: 0 IsValid: 1 ModifiedID: '10' Name: Package::RepositoryList ResetToDefault: 0 SettingUID: Modified1020240822191004 TargetUserID: ~ UserModificationActive: 0 PerformanceLog: ChangeBy: 30 ChangeTime: 2024-08-30 11:04:11 CreateBy: 30 CreateTime: 2024-08-30 10:59:54 DefaultID: 977 EffectiveValue: 0 IsDirty: 0 IsValid: 1 ModifiedID: '28' Name: PerformanceLog ResetToDefault: 0 SettingUID: Modified2820240830110411 TargetUserID: ~ UserModificationActive: 0 PostMasterMaxEmailSize: ChangeBy: 30 ChangeTime: 2024-08-23 15:19:12 CreateBy: 30 CreateTime: 2024-08-23 15:13:52 DefaultID: 1008 EffectiveValue: '40000' IsDirty: 0 IsValid: 1 ModifiedID: '18' Name: PostMasterMaxEmailSize ResetToDefault: 0 SettingUID: Modified1820240823151912 TargetUserID: ~ UserModificationActive: 0 PostmasterDefaultQueue: ChangeBy: 1 ChangeTime: 2024-08-22 16:18:18 CreateBy: 1 CreateTime: 2024-08-22 16:18:18 DefaultID: 1013 EffectiveValue: Support IsDirty: 0 IsValid: 1 ModifiedID: '3' Name: PostmasterDefaultQueue ResetToDefault: 0 SettingUID: Modified320240822161818 TargetUserID: ~ UserModificationActive: 0 Process::DefaultQueue: ChangeBy: 1 ChangeTime: 2024-08-22 16:18:28 CreateBy: 1 CreateTime: 2024-08-22 16:18:28 DefaultID: 1054 EffectiveValue: Support IsDirty: 0 IsValid: 1 ModifiedID: '4' Name: Process::DefaultQueue ResetToDefault: 0 SettingUID: Modified420240822161828 TargetUserID: ~ UserModificationActive: 0 SendmailModule: ChangeBy: 30 ChangeTime: 2024-08-23 15:28:13 CreateBy: 30 CreateTime: 2024-08-23 15:28:13 DefaultID: 1092 EffectiveValue: Kernel::System::Email::SMTPS IsDirty: 0 IsValid: 1 ModifiedID: '19' Name: SendmailModule ResetToDefault: 0 SettingUID: Modified1920240823152813 TargetUserID: ~ UserModificationActive: 0 SendmailModule::AuthPassword: ChangeBy: 30 ChangeTime: 2024-08-23 09:03:45 CreateBy: 30 CreateTime: 2024-08-23 08:49:04 DefaultID: 1093 EffectiveValue: L4x2Ri7gCL8nP IsDirty: 0 IsValid: 1 ModifiedID: '17' Name: SendmailModule::AuthPassword ResetToDefault: 0 SettingUID: Modified1720240823090345 TargetUserID: ~ UserModificationActive: 0 SendmailModule::AuthUser: ChangeBy: 30 ChangeTime: 2024-08-23 08:47:40 CreateBy: 30 CreateTime: 2024-08-23 08:46:18 DefaultID: 1094 EffectiveValue: helpdesk@example.com IsDirty: 0 IsValid: 1 ModifiedID: '14' Name: SendmailModule::AuthUser ResetToDefault: 0 SettingUID: Modified1420240823084740 TargetUserID: ~ UserModificationActive: 0 SendmailModule::Host: ChangeBy: 30 ChangeTime: 2024-08-23 08:47:25 CreateBy: 30 CreateTime: 2024-08-23 08:47:25 DefaultID: 1096 EffectiveValue: smtp.gmail.com IsDirty: 0 IsValid: 1 ModifiedID: '15' Name: SendmailModule::Host ResetToDefault: 0 SettingUID: Modified1520240823084725 TargetUserID: ~ UserModificationActive: 0 SendmailModule::Port: ChangeBy: 30 ChangeTime: 2024-08-23 08:48:12 CreateBy: 30 CreateTime: 2024-08-23 08:48:03 DefaultID: 1097 EffectiveValue: '465' IsDirty: 0 IsValid: 1 ModifiedID: '16' Name: SendmailModule::Port ResetToDefault: 0 SettingUID: Modified1620240823084812 TargetUserID: ~ UserModificationActive: 0 Ticket::ArchiveSystem: ChangeBy: 30 ChangeTime: 2024-08-30 08:19:50 CreateBy: 30 CreateTime: 2024-08-30 08:19:50 DefaultID: 1151 EffectiveValue: '1' IsDirty: 0 IsValid: 1 ModifiedID: '26' Name: Ticket::ArchiveSystem ResetToDefault: 0 SettingUID: Modified2620240830081950 TargetUserID: ~ UserModificationActive: 0 Ticket::Frontend::AgentTicketZoom###DynamicField: ChangeBy: 1 ChangeTime: 2024-08-27 13:40:05 CreateBy: 1 CreateTime: 2024-08-27 13:40:05 DefaultID: 1618 EffectiveValue: ITSMCriticality: '1' ITSMDecisionDate: '1' ITSMDecisionResult: '1' ITSMDueDate: '1' ITSMImpact: '1' ITSMRecoveryStartTime: '1' ITSMRepairStartTime: '1' ITSMReviewRequired: '1' PrimarySecondary: '1' IsDirty: 0 IsValid: 1 ModifiedID: '24' Name: Ticket::Frontend::AgentTicketZoom###DynamicField ResetToDefault: 0 SettingUID: Modified2420240827134005 TargetUserID: ~ UserModificationActive: 0 Ticket::Frontend::Article::Actions###Invalid: ChangeBy: 1 ChangeTime: 2024-08-22 19:46:01 CreateBy: 1 CreateTime: 2024-08-22 19:46:01 DefaultID: 1629 EffectiveValue: AgentTicketNoteToLinkedTicket: Module: Kernel::Output::HTML::ArticleAction::AgentTicketNoteToLinkedTicket Prio: '50' Valid: '1' GetHelpLink: Module: Kernel::Output::HTML::ArticleAction::GetHelpLink Prio: '100' Valid: '1' ReinstallPackageLink: Module: Kernel::Output::HTML::ArticleAction::ReinstallPackageLink Prio: '200' Valid: '1' IsDirty: 0 IsValid: 1 ModifiedID: '11' Name: Ticket::Frontend::Article::Actions###Invalid ResetToDefault: 0 SettingUID: Modified1120240822194601 TargetUserID: ~ UserModificationActive: 0 Ticket::Frontend::ResponseFormat: ChangeBy: 30 ChangeTime: 2024-08-27 12:08:43 CreateBy: 30 CreateTime: 2024-08-27 12:08:43 DefaultID: 1769 EffectiveValue: |- [% Data.Salutation | html %] [% Data.StdResponse | html %] [% Data.Signature | html %] IsDirty: 0 IsValid: 1 ModifiedID: '22' Name: Ticket::Frontend::ResponseFormat ResetToDefault: 0 SettingUID: Modified2220240827120843 TargetUserID: ~ UserModificationActive: 0 Ticket::Responsible: ChangeBy: 30 ChangeTime: 2024-08-27 13:46:12 CreateBy: 30 CreateTime: 2024-08-27 13:46:12 DefaultID: 1812 EffectiveValue: '1' IsDirty: 0 IsValid: 1 ModifiedID: '25' Name: Ticket::Responsible ResetToDefault: 0 SettingUID: Modified2520240827134612 TargetUserID: ~ UserModificationActive: 0 Ticket::Type::Default: ChangeBy: 1 ChangeTime: 2024-08-22 16:19:03 CreateBy: 1 CreateTime: 2024-08-22 16:19:03 DefaultID: 1852 EffectiveValue: Service Request IsDirty: 0 IsValid: 1 ModifiedID: '5' Name: Ticket::Type::Default ResetToDefault: 0 SettingUID: Modified520240822161903 TargetUserID: ~ UserModificationActive: 0 UserDefaultTimeZone: ChangeBy: 1 ChangeTime: 2024-08-22 15:02:51 CreateBy: 1 CreateTime: 2024-08-22 15:02:51 DefaultID: 1920 EffectiveValue: Europe/London IsDirty: 0 IsValid: 1 ModifiedID: '2' Name: UserDefaultTimeZone ResetToDefault: 0 SettingUID: Modified220240822150251 TargetUserID: ~ UserModificationActive: 0 Znuny::HealthStatus::API::Key: ChangeBy: 1 ChangeTime: 2024-08-23 15:57:14 CreateBy: 1 CreateTime: 2024-08-23 15:57:14 DefaultID: 3124 EffectiveValue: RUjENhvO9vnVv6B33DNx1dLQru2P7L1QvQeIFxzQ IsDirty: 0 IsValid: 1 ModifiedID: '20' Name: Znuny::HealthStatus::API::Key ResetToDefault: 0 SettingUID: Modified2020240823155714 TargetUserID: ~ UserModificationActive: 0
Code:
apt -y install apache2 mariadb-client mariadb-server cpanminus libapache2-mod-perl2 libdbd-mysql-perl libtimedate-perl libnet-dns-perl libnet-ldap-perl libio-socket-ssl-perl libpdf-api2-perl libsoap-lite-perl libtext-csv-xs-perl libjson-xs-perl libapache-dbi-perl libxml-libxml-perl libxml-libxslt-perl libyaml-perl libarchive-zip-perl libcrypt-eksblowfish-perl libencode-hanextra-perl libmail-imapclient-perl libtemplate-perl libdatetime-perl libmoo-perl bash-completion libyaml-libyaml-perl libjavascript-minifier-xs-perl libcss-minifier-xs-perl libauthen-sasl-perl libauthen-ntlm-perl libhash-merge-perl libical-parser-perl libspreadsheet-xlsx-perl libcrypt-jwt-perl libcrypt-openssl-x509-perl jqcpanm install Jq
Unfortunately the error persists!
Statistics: Posted by HelpdeskMan — 02 Sep 2024, 10:31 — Replies 1 — Views 23