Variables unclear on processes

Hi there,

on processes I would like to assign the current user to be the impersonated user for the person.
Running on 7.0.15

I tried the variables to set it to the transition action's Transition Action Module ArticleSend the current user
UserID=<OTRS_AGENT_UserID>
UserID=<OTRS_CURRENT_UserID>
UserID=<nothing/empty>

So my first question, are the variables available on Znuny 7.0.x? I only found them in the docs of OTRS
Settung the UserID to nothing, respectively removing it as a parameter, was my expectation to set the current user's userID but also this seems not to work

Am I having a "brain-shortcut" and it shall work, or did this never work on znuny?

best wishes

Statistics: Posted by hkais — 13 Dec 2024, 17:17 — Replies 0 — Views 26

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