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Installation on Ubuntu 24.04 LTS

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Hi,

I tried installing Znuny on Ubuntu 24.04 (LTS) using packages from the default repository.

Is Znuny intended to work on Ubuntu 24.04? "Ubuntu" is given on https://doc.znuny.org/znuny_lts/release ... stall.html, although the specific installation instructions using Apt are missing.

This check:

Code:

  /usr/share/otrs/bin/otrs.CheckModules.pl --all
showed two missing dependencies:

Code:

  o Mozilla::CA......................Not installed! To install, you can use: 'cpan Mozilla::CA'. (required)  o SOAP::Lite.......................Not installed! To install, you can use: 'cpan SOAP::Lite'. (required)
I installed them with

Code:

apt install libmozilla-ca-perl libsoap-lite-perl
; perhaps they should be added as dependencies of the package.

After setting up reading incoming email from an MS365 mailbox, there were errors from the MailAccountFetch task:

Code:

Dec 19 13:12:07 znuny.gbif.org OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-10[91741]: [Error][Kernel::System::PostMaster::Run][Line:172]: Can't locate Sisimai/Data.pm in @INC (you may need to install the Sisimai::Data module) (@INC entries checked: /usr/share/otrs/Custom /usr/share/otrs/Kernel/cpan-lib /usr/share/otrs /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.38.2 /usr/local/share/perl/5.38.2 /usr/lib/x86_64-linux-gnu/perl5/5.38 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl-base /usr/lib/x86_64-linux-gnu/perl/5.38 /usr/share/perl/5.38 /usr/local/lib/site_perl) at /usr/share/otrs/Kernel/System/PostMaster/Filter/DetectBounceEmail.pm line 15.BEGIN failed--compilation aborted at /usr/share/otrs/Kernel/System/PostMaster/Filter/DetectBounceEmail.pm line 15.Compilation failed in require at /usr/share/otrs/Kernel/System/Main.pm line 86.
It looks like Znuny is written for Sisimai 4, but the installed libsisimai-perl package is Sisimai 5, where Sisimai::Data has been renamed to Sisimai::Fact: https://metacpan.org/dist/Sisimai/changes#L124

Since we are only evaluating Znuny, I have hacked it to work with

Code:

apt install cpanminus; dpkg -r --force-depends libsisimai-perl; cpanm Sisimai@4.25.16
— though this leaves Apt in a broken state.

It would probably be most useful if the installation page for Znuny LTS gave recommendations for Linux distribution versions.

Statistics: Posted by MattBlissett — 20 Dec 2024, 13:30 — Replies 2 — Views 47



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