Hello OTRS Community,
We are using OTRS version 6.0.40. At regular intervals (every hour, 60 tickets are being created), error tickets are being generated with the following content:I have tried the solutions mentioned in previous posts, but they did not help.
I added the new parameter --force-pid to the ArticleSearchIndexRebuild in System Configuration.
I ran the following command both as the otrs user and as root:However, the issue persists.
Could you please assist with this issue?
Is the --force-pid parameter supported in this version?
How can I prevent these tickets from being created automatically?
Thank you in advance for your help!
We are using OTRS version 6.0.40. At regular intervals (every hour, 60 tickets are being created), error tickets are being generated with the following content:
Code:
Error: found unknown arguments on the command line (' --force-pid').Rebuild the article search index for needed articles.Usage: otrs.Console.pl Maint::Ticket::FulltextIndexRebuildWorker [--children ...] [--limit ...][--force-pid]Options: [--children ...] - Specify the number of child processes to be used forindexing (default: 4, maximum: 20). [--limit ...] - Maximum number of ArticleIDs to process (default:20000). [--force-pid] - Start even if another process is still registered in thedatabase. [--help] - Display help for this command. [--no-ansi] - Do not perform ANSI terminal output coloring. [--quiet] - Suppress informative output, only retain error messages.I added the new parameter --force-pid to the ArticleSearchIndexRebuild in System Configuration.
I ran the following command both as the otrs user and as root:
Code:
bin/otrs.Console.pl Maint::Ticket::FulltextIndexRebuildWorker --force-pidCould you please assist with this issue?
Is the --force-pid parameter supported in this version?
How can I prevent these tickets from being created automatically?
Thank you in advance for your help!
Statistics: Posted by orucov47 — 14 Feb 2025, 11:27 — Replies 2 — Views 95
