We got the following error in going from znuny 6.1.2 to 6.2.2 instead of as documented that is 6.2 to 6.3.
When we ran reinstall all cmd, we got version mismatch error that is package of 6.2 cant be installed on 6.1 etc.
when we ran we got
Can't locate Kernel/System/Stats/Dynamic/ITSMTicketFirstLevelSolutionRate.pm in @INC (you may need to install the Kernel::System::Stats::Dynamic::ITSMTicketFirstLevelSolutionRate module) (@INC contains: /opt/znuny-6.2.2/Custom /opt/znuny-6.2.2/Kernel/cpan-lib /opt/znuny-6.2.2 /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.34.0 /usr/local/share/perl/5.34.0 /usr/lib/x86_64-linux-gnu/perl5/5.34 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl-base /usr/lib/x86_64-linux-gnu/perl/5.34 /usr/share/perl/5.34 /usr/local/lib/site_perl) at /opt/znuny-6.2.2/Kernel/System/Main.pm line 86.
But then we ram upgradeall cmd and it went well.
Can you suggest if our approch is right
When we ran reinstall all cmd, we got version mismatch error that is package of 6.2 cant be installed on 6.1 etc.
when we ran we got
Can't locate Kernel/System/Stats/Dynamic/ITSMTicketFirstLevelSolutionRate.pm in @INC (you may need to install the Kernel::System::Stats::Dynamic::ITSMTicketFirstLevelSolutionRate module) (@INC contains: /opt/znuny-6.2.2/Custom /opt/znuny-6.2.2/Kernel/cpan-lib /opt/znuny-6.2.2 /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.34.0 /usr/local/share/perl/5.34.0 /usr/lib/x86_64-linux-gnu/perl5/5.34 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl-base /usr/lib/x86_64-linux-gnu/perl/5.34 /usr/share/perl/5.34 /usr/local/lib/site_perl) at /opt/znuny-6.2.2/Kernel/System/Main.pm line 86.
But then we ram upgradeall cmd and it went well.
Can you suggest if our approch is right
Statistics: Posted by beingbaban — 04 Mar 2025, 11:47 — Replies 2 — Views 750