hi,
after having done a fresh installation of OTRS on a new VM, I can login as root@localhost.. However, I have no admin right, so I cannot see this "Admin" tab. I am getting this red line, telling me that I should not work as superuser. But when I click on it, OTRS tells me that I have no permission to use this module.
In some older posts I have found messages about database versions, which prevent successful working as admin, so I am posting my versions here:
- psql (PostgreSQL) 16.8 (Ubuntu 16.8-0ubuntu0.24.04.1)
- OTRS 6.0.41
appreciating any help, many thanks
after having done a fresh installation of OTRS on a new VM, I can login as root@localhost.. However, I have no admin right, so I cannot see this "Admin" tab. I am getting this red line, telling me that I should not work as superuser. But when I click on it, OTRS tells me that I have no permission to use this module.
In some older posts I have found messages about database versions, which prevent successful working as admin, so I am posting my versions here:
- psql (PostgreSQL) 16.8 (Ubuntu 16.8-0ubuntu0.24.04.1)
- OTRS 6.0.41
appreciating any help, many thanks
Statistics: Posted by PogoJoe — 15 Apr 2025, 07:39 — Replies 2 — Views 452