Report: For each ticket see minutes from open to locked and minutes from open to closed

Hello everyone.

I'm tried to build a report in which you can have theese kind of stats:

ID Ticket - Owner\Responsabile - Customer - Minutes lapsed between ticket opened and locked - Minutes lapsed between ticket opened and closed - Minutes lapsed from ticked locked and closed

Is that possible?

Statistics: Posted by needmorecoffee — 22 Feb 2024, 11:40 — Replies 2 — Views 43

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