Hello,
we use Znuny 6.5. One of our customer has asked if it is possible to send all outgoing mails for a certain queue from our Znuny-system to a defined external mailaddress as cc (e.g. all outgoing mails (auto-replies and agent-replies) from the queue "testqueue" should also be sent as cc to "ticketsystem@customer.com"). Is this possible?
we use Znuny 6.5. One of our customer has asked if it is possible to send all outgoing mails for a certain queue from our Znuny-system to a defined external mailaddress as cc (e.g. all outgoing mails (auto-replies and agent-replies) from the queue "testqueue" should also be sent as cc to "ticketsystem@customer.com"). Is this possible?
Statistics: Posted by William77 — 05 Apr 2024, 08:02 — Replies 1 — Views 8