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Slow page loads [SOLVED]

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Hi
Been running OTRS/Znuny CE for around 15 years and always found it really performant.
My current version is 7.0.13 running in a Debian 12 LXC container on Proxmox. The database is around 20gb.

Since upgrading the LXC container from Debian 10 >> 11 >> 12 we've noticed a long delay in the initial page loads and inspecting the browser network loading tines it shows typically a > 5 second delay in displaying the initial page elements.
znuny_load_times.png

Surprisingly the html page is reported as 15MB which would explain the page load delay.
I have another relatively new instance of znuny for a different department which loads quickly but the page siize is only around 250Kb.

Any thoughts on why my old installation would have such a large size index.pl and therefore poor loading times?

Statistics: Posted by gob — 13 Mar 2024, 23:53 — Replies 6 — Views 73



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